As a consequence, costs and risks for loss or damages during transports are not covered by the contractual guarantee. The instrument transport to the repair location and its return are made at the sole risk of the client. Any guarantee claim shall include a copy of the invoice, and shall be sent, within four (4) weeks, to the seller or to the following address:īuffet Crampon, 5 rue Maurice Berteaux 78711 Mantes-la-Ville – France The client is advised to fill in this guarantee registration form on the website (section “Register My Instrument”), immediately after the purchase.Ĥ. The guarantee becomes effective from the date of the instrument purchase, as mentioned on the invoice issued by the seller. d/ Instruments handled by a non-authorized person, prior to the guarantee claimģ.c/ Damages due to any physical influence.He married Zoe Crampon in 1836 and so the famous Buffet Crampon brand name was created. According to the Buffet website, however: In 1830 Deniss son, Jean-Louis, took over the business. b/ Damages caused by an improper use of the instrument, meaning the disrespect of care and maintenance instructions According to my documentation, Jean Crampon joined the company in 1871, thus these are the first 'Buffet-Crampon, Cie.' horns ('Cie.' essentially means 'company').a/ Damages caused by an external event (such as mold due to atmospheric conditions or corrosive effects due to sweat or saliva), nor parts subject to wear and tear such as pads.All B&S instruments are covered by a two (2) year guarantee upon the date of purchase, against all manufacturing or material defects.Ģ.The contractual guarantee granted by B&S does not cover:
